desi777 Privacy Policy

desi777 is a trusted online gaming and sports betting platform for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") describes how desi777 collects, uses, stores, and protects your personal information.

By visiting our website desi777.lat, registering an account, or using any of our services, you accept the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

This policy works as a supplement to desi777's Terms and Conditions and Responsible Gaming Guidelines.

desi777 may collect information from you in various ways. The categories of information that may be collected are described in detail below:

2.1 Information Provided at Registration

The information you provide when creating an account may include:

• Full name and date of birth
• Email address and password
• Mobile number
• Residential address (including district and division)
• Preferred payment method details (bKash, Nagad, Rocket, or Upay number)
• Documents required for identity verification (national ID number)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification details
• Browser type and operating system
• Date, time, and duration of connection
• Pages visited and time spent on them
• Referral URL (the page you came from)
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

For financial activities on our platform, the following information is stored:

• Deposit and withdrawal amounts and dates
• Payment method details
• Gaming history and betting records
• Bonus and promotion usage information

2.4 Information from Communications

If you contact our support team via live chat or email, the details of that conversation may be stored.

desi777 uses your personal information only for specific and legitimate purposes. The reasons we process your information are listed below:

• Account Management: Creating and managing your account, verifying identity, and confirming age.
• Service Delivery: Ensuring gaming services, betting, transaction processing, and bonus distribution.
• Security and Fraud Prevention: Preventing unauthorized account access, fraud, and money laundering.
• Customer Service: Resolving your complaints, questions, and requests.
• Marketing Communications: Sending promotional offers and updates subject to your consent.
• Responsible Gaming: Identifying possible signs of addiction and providing appropriate support.
• Legal Compliance: Adhering to applicable laws and regulations.
• Platform Improvement: Analyzing and developing services to improve user experience.

desi777 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services. Cookies are small data files stored on your device.

4.1 Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Performance Cookies: Collect website usage statistics for improvement purposes.
• Functionality Cookies: Remember your preferences and settings.

4.2 Cookie Control

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may cause some parts of our platform to not work properly.

desi777 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, identity verification, fraud prevention, and technical infrastructure management. Only the necessary information is shared with these partners, and they are required to comply with our privacy standards.

5.2 Legal Obligations

We may be legally required to disclose information in response to a court order, legal process, or valid request from a government authority.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance.

5.4 With Your Consent

Before sharing your information for any reason other than those mentioned above, we will obtain your explicit consent.

desi777 applies industry-standard security measures to keep your personal and financial information safe. Our key security steps are:

• SSL Encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
• Data Encryption: Stored sensitive information is protected with strong encryption algorithms.
• Access Control: Only authorized personnel can access your information within necessary limits.
• Regular Security Reviews: Our systems undergo regular security audits.
• Two-Step Verification: Verification methods are available for additional account security.
• Payment Security: All transactions through bKash, Nagad, Rocket, and Upay are completed using secure gateways.

While we make every effort to protect your information, it is not possible to guarantee complete security when transmitting data over the internet. We therefore advise you to use a strong password and keep your account details confidential.

desi777 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while your account is active.
• After account closure, certain information may be kept for a defined period to meet legal obligations.
• Transaction records are retained for the period required under financial law.
• Information necessary for fraud prevention and legal purposes may be kept for an extended period.

Once the purpose of retention has been fulfilled, we securely delete or anonymize the information.

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide this information to you within a reasonable time.

8.2 Right to Rectification

If your information is incomplete or incorrect, you may request a correction. Most information can be updated directly in your account settings.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. This will not affect your other rights or your ability to use our services.

8.5 Right to Withdraw Consent

Where information is processed on the basis of consent, you may withdraw that consent at any time. However, this will not affect the validity of processing carried out before the withdrawal.

To exercise these rights, please contact us. We will endeavor to respond to your request within one month.

desi777 is strictly not for anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. Age verification is mandatory at registration.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete the relevant information.

Our platform may contain links to third-party websites or services. Clicking these links takes you outside our control. We are not responsible for the privacy practices of third parties. We advise you to review the privacy policies of those sites.

desi777 reserves the right to update this privacy policy as needed. For significant changes, we will:

• Publish the updated date on this page.
• May send a notification to your registered email.
• May display a clear notice on the platform.

Continuing to use the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

Related: Terms and Conditions  |  Responsible Gaming  |  FAQ