desi777 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between desi777 ("Platform", "we", "us") and the user ("you", "your"). desi777 operates an online casino and sports betting platform for players in Bangladesh.

These Terms are written in Bengali and apply to players in Bangladesh. By accessing the platform, registering, making a deposit or playing any game, you will be considered to have accepted all provisions of these Terms.

desi777 reserves the right to change these Terms at any time. Updated Terms will take effect from the moment they are published on the website. Continued use of the platform will be taken as your acceptance of the new Terms.

2.1 Age Verification

To create an account on desi777 and use the platform, you must be at least 21 years old. We strictly enforce our "21+ only" policy. We may request proof of age at any stage for verification purposes. Providing false information about your age may result in account closure and forfeiture of your balance.

2.2 Personal Information

During registration you must provide accurate and complete information, including:

• Full name (as shown on your national ID card)
• Correct date of birth
• Active mobile number
• Correct address
• Active email address (if provided)

Providing false or misleading information may result in your account being suspended or closed, and any pending withdrawals may be cancelled.

2.3 One Account Policy

Only one account is permitted per person, household or address. Creating multiple accounts is strictly prohibited. If a user is found to be operating more than one account, all accounts will be closed and all deposited funds and bonuses may be forfeited.

3.1 Login Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are solely responsible for all activity carried out using your account. Do not share your login details with any third party. If you suspect unauthorised access, contact us immediately through live chat.

3.2 Account Verification (KYC)

We reserve the right to apply identity verification (Know Your Customer — KYC) procedures at any time. Before a withdrawal or for transactions above a certain amount, the following documents may be requested:

• Copy of National ID Card (NID) or passport
• Bank statement or proof of mobile banking transactions
• Proof of current address (utility bill, bank statement)

Withdrawals may be held until the verification process is complete. desi777 conducts this process to ensure fairness and fair play.

3.3 Closing Your Account

You may request to close your account at any time via live chat. Please withdraw any remaining balance before closing your account. desi777 also reserves the right to close an account in the event of a breach of these Terms.

4.1 Deposit Methods and Limits

desi777 supports the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳100 (one hundred taka). The deposit account must be registered in your own name.

• Minimum deposit: ৳100 (per method)
• Deposits from third-party accounts are not permitted
• Once successfully verified, deposited funds will be credited to your account promptly
• If there is a delay due to a technical issue, please notify us via live chat

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals must be made using the same method used for the deposit.

4.3 Fraud Prevention

If any suspicious financial activity is detected (chargebacks, fraudulent transactions, money laundering), the relevant account will be suspended immediately and the associated balance may be forfeited. We use SSL encryption for all financial transactions.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Or a deposit of ৳22,000 earns the maximum ৳10,000 bonus, giving a total balance of ৳32,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager an amount equal to 20 times the bonus before you can withdraw. Example: a ৳1,000 bonus requires ৳20,000 in wagers.

• Wagering requirements must be met using bonus funds
• If a game is unavailable or has a technical issue, bets placed on it may be considered void
• If the wagering requirement is not met within the specified time, the bonus will expire
• If a bonus offer is cancelled, the associated bonus balance will be removed

5.3 VIP Program

desi777 offers four VIP levels: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6% weekly cashback; Gold — up to 0.9% weekly cashback; Platinum — up to 1.2% weekly cashback. Advancement to a higher level depends on your play history and activity.

5.4 General Promotion Terms

desi777 reserves the right to change, suspend or cancel any promotion at any time. A player may not benefit from the same promotion more than once. If bonus abuse is suspected, the account will be reviewed.

6.1 General Gaming Policy

desi777 offers a variety of games including casino games, sports betting, live dealer games and slot machines. All games are operated under a fair play policy. Game providers include Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Microgaming, NetEnt, Ezugi and others.

6.2 Technical Errors

desi777 will not be held responsible if a game or bet is disrupted due to server issues, network disconnection or any other technical reason. However, if you are affected by a confirmed technical error, please contact our live chat team for assistance.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. If you attempt to exceed these limits, the bet will not be accepted.

The following activities are strictly prohibited and subject to penalties:

• Creating or operating an account under a false identity
• Using multiple accounts to claim bonus benefits
• Collusion or use of bots
• Colluding with other players to influence game outcomes
• System manipulation through software or hacking
• Money laundering or illegal financial activity
• Assisting minors in using the platform
• Abusive or threatening behaviour towards desi777 staff

If any prohibited activity is detected, the relevant account will be closed immediately, all balances will be forfeited and legal action may be taken if necessary.

desi777 is firmly committed to responsible gambling. Gambling is a form of entertainment — but it carries the risk of addiction. We encourage you to stay aware of your own limits.

8.1 Self-Control Tools

desi777 offers the following self-control tools, which can be activated via live chat:

• Setting deposit limits (daily, weekly or monthly)
• Setting betting limits
• Self-exclusion for a set period (temporary break)
• Request for permanent account closure

8.2 Support Resources

If you feel that gambling is having a negative impact on your life, please contact our 24/7 live chat. For more information, visit our Responsible Gaming page.

desi777 places the highest importance on protecting your personal information. We use industry-standard SSL encryption and secure server infrastructure. Your information is never sold or transferred to third parties.

To learn what information we collect, how we use it and what your rights are, please read our Privacy Policy page.

9.1 Cookies

Our website uses cookies to improve services and customise the user experience. By using the website, you are agreeing to our cookies policy. Cookies can be managed through your browser settings, though some features may be limited as a result.

To the maximum extent permitted by applicable law, desi777 will not be held liable for:

• Loss caused by internet disconnection or technical failure
• Issues caused by third-party software or services
• Problems with the user's own device or network
• Force Majeure events — natural disasters, government directives, etc.
• Loss caused by the player's own error or negligence

desi777 is committed to operating a safe and reliable platform. If you encounter any issue, please let us know via live chat — we will do our best to resolve it.

desi777 reserves the right to change, update or amend these terms and conditions at any time. Updated Terms will take effect as soon as they are published on the website.

For significant changes, we will try to notify users in advance where possible. However, it is the user's own responsibility to stay informed of any changes. Continued use of the platform after updated Terms take effect will be taken as your acceptance of the new Terms.

The date of the most recent update is shown on this page. If you have any questions about a change, please contact us.

If you have any questions, comments, or complaints about these terms and conditions, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our support team speaks Bengali and is always ready to resolve any issue you may have. For important matters, writing to us by email allows us to respond quickly and effectively.